bjbajilive Terms and Conditions

1.1 Age and Eligibility Requirements

To create an account on the bjbajilive platform and participate in any gaming or betting activity, you must meet the following requirements:

• You must be at least 21 years old.
• You must be a resident of an area where online gaming is legally permitted.
• You must be mentally competent and capable of making independent decisions.
• You must not be on bjbajilive's list of prohibited persons.

1.2 Registration Information

You must provide accurate and complete information when creating an account. bjbajilive reserves the right to close the account and forfeit deposited funds if false or incomplete information is provided.

1.3 Multiple Accounts Prohibited

Each user may operate only one account. Creating multiple accounts using the same person, address, phone number or payment method is strictly prohibited. If such activity is suspected, all associated accounts may be immediately closed.

2.1 Protection of Login Credentials

It is your responsibility to keep your username, password and other login credentials completely confidential. You are strongly advised not to share this information with anyone. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

2.2 Identity Verification (KYC)

bjbajilive may request identity documents, proof of address or payment method documentation at any time for account verification. If the requested documents are not provided within the specified time, withdrawals from the account may be temporarily suspended.

2.3 Account Responsibility

You are fully responsible for all activity conducted through your account. bjbajilive will not be held liable in any way if a third party uses your account.

2.4 Inactive Accounts

An account may be considered inactive if there have been no transactions for 12 consecutive months. The policy regarding the balance of inactive accounts is determined by bjbajilive and will apply with prior notice.

3.1 Deposit Limits and Methods

Funds can be deposited on the bjbajilive platform using the following payment methods:

• bKash
• Nagad
• Rocket

3.2 Withdrawal Rules

Before submitting a withdrawal request, ensure that your account has been fully verified and the applicable wagering requirements have been met.

3.3 Identity Verification for Withdrawals

bjbajilive may request identity verification documents before or after any withdrawal request. If fraud or money laundering is suspected, the withdrawal will be suspended and investigated.

3.4 Consistency of Deposit Method and Withdrawal

Withdrawals must generally be made using the same method used for the deposit. In exceptional circumstances, bjbajilive may arrange an alternative.

3.5 Right to Refuse

bjbajilive reserves the right to decline any transaction request if it is contrary to these terms or appears suspicious.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to a maximum of ৳15,000. A minimum deposit of ৳300 is required to receive this bonus.

4.2 Wagering Requirements

To withdraw the welcome bonus, the bonus amount must be wagered 15 times (15x). Bonus funds cannot be withdrawn before the wagering requirements are met.

4.3 General Bonus Terms

• Each account is eligible to receive the welcome bonus only once.
• Multiple bonus claims from the same household, IP address or device are not permitted.
• After receiving a bonus, wagering must be completed within a specified time limit.
• Winnings from bonus funds are withdrawable, but only after the requirements have been met.
• bjbajilive reserves the right to cancel any bonus at any time if misuse is suspected.

4.4 VIP Cashback Program

bjbajilive's VIP program has four tiers, with weekly cashback applicable at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

It is possible to advance to a higher VIP tier by staying regularly active and increasing participation on the platform.

5.1 Bet Confirmation

Once a bet or game session has been confirmed, it is generally not possible to change or cancel it. bjbajilive reserves the right to void any bet that was not processed due to a technical error.

5.2 Cricket and Sports Betting

For sports betting, bets will be settled after the official result is announced. If a match is abandoned or postponed, bets may be voided or transferred to the new date in accordance with the applicable rules.

5.3 Live Casino and Slots

The results of live casino games and slot games are determined entirely by a Random Number Generator (RNG). All games are operated to ensure fair play.

5.4 Technical Issues

If a game session is left incomplete due to a lost internet connection, server error or any other technical issue, bjbajilive will determine the result based on the last reliable data available.

5.5 Consequences and Risks of Gambling

There are financial risks involved in gaming and betting. Users are always advised to play within their means. bjbajilive is not responsible for any personal financial losses incurred by users.

6.1 Prohibited Activities

The following activities are strictly prohibited on the bjbajilive platform:

• Fraud, deception or any other illegal activity
• Misuse of the bonus system or bonus arbitrage
• Money laundering or illegal transactions
• Hacking, manipulation or unauthorized access to platform software
• Disturbing or harassing other users
• Use of automated software (bots) or other unauthorized technology
• Spreading false information or misinformation against bjbajilive

6.2 Transaction Integrity

All financial transactions must come from legitimate sources. bjbajilive reserves the right to notify law enforcement agencies in cases of suspicious financial activity.

7.1 Data Collection

bjbajilive collects, stores and uses user information to improve service quality and meet legal obligations. For more details, please read our Privacy Policy.

7.2 Data Security

bjbajilive uses SSL encryption and advanced security technology to protect users' personal and financial information. Our security infrastructure is regularly updated.

7.3 Data Sharing

bjbajilive does not sell personal information to third parties. However, it may be required to provide information when legally necessary or upon request from authorities.

8.1 Closure by bjbajilive

bjbajilive may suspend or close any account without prior notice in the following circumstances:

• Violation of any provision of these terms
• Evidence of fraud or illegal activity
• Providing a false identity or age
• Extended inactivity
• Direction from law enforcement agencies

8.2 Closure by the User

Any user may request closure of their own account by contacting us via 24/7 live chat or by email. Valid balances may be withdrawn before the account is closed.

8.3 Self-Exclusion

As part of responsible gaming, users can request to temporarily close their account for a specific period of time. For more information, please visit our Responsible Gaming page.

9.1 Service Availability

bjbajilive strives to provide uninterrupted service, however the service may be temporarily disrupted due to maintenance, technical issues, or other reasons. bjbajilive is not obligated to provide compensation for such disruptions.

9.2 Third-Party Services

Betting odds feeds, game providers (Pragmatic Play, Spribe, PG Soft, JILI, Evolution Gaming, etc.) and payment providers operate outside bjbajilive's direct control. bjbajilive is not responsible for errors caused by these third parties.

9.3 Liability for Financial Loss

Users bear full responsibility for any financial losses incurred through gaming or betting. bjbajilive will not provide compensation for any personal, family, or financial losses suffered by users.

9.4 Force Majeure

bjbajilive will not be held liable for service disruptions caused by natural disasters, war, cyberattacks, government restrictions, or other circumstances beyond its control.

10.1 Our Commitment

bjbajilive always places the highest importance on responsible gaming. Gaming is for entertainment — not as a source of income. We encourage users to play in an informed and controlled manner.

10.2 Age Verification

bjbajilive strictly enforces a 21+ age policy. If an account belonging to a minor is found, it will be closed immediately and any deposited funds will be returned.

10.3 Support

If you are experiencing gaming addiction or loss of control, please contact our 24/7 live chat. We are ready to assist you with setting limits, taking a break, or self-exclusion.

For more details, please visit our Responsible Gaming page.

11.1 Right to Modify Service

bjbajilive reserves the right to change, add, or remove any aspect of the service at any time. This includes the game library, bonus structure, payment methods, and VIP program details.

11.2 Terms and Conditions Updates

If these terms and conditions are changed, the updates will be published on the platform and the "Last Updated" date will be revised. Continued use of the platform after any changes constitutes acceptance of the new terms.

11.3 Changes to Promotional Offers

Ongoing promotions, bonuses, and special offers may be changed or cancelled at any time at bjbajilive's discretion. There is no obligation to provide compensation to users for such changes.

12.1 Support Channels

If you have any questions, concerns, or complaints regarding these terms and conditions, please contact us:

• 24/7 Live Chat: Speak with us directly in Bengali through the platform
• Email: [email protected]

12.2 Complaints Process

After a complaint is submitted, our team will review the matter as quickly as possible and work to provide a resolution. Complex issues may require additional time for a thorough investigation.